Management

General Manager

78-6831 Alii Dr., Kailua Kona HI 96740, United States

General Manager – Sunset Kai Lanai

Compensation & Benefits

  • Base Salary: $90,000 – $100,000, depending on experience
  • Bonus Potential: Opportunity to earn a monthly performance bonus up to $19,000
  • Medical, Dental & Vision Insurance
  • Eligible the first day of the month following 60 days of employment
  • 401(k) with Company Match
  • Paid Time Off (PTO)

Overview

We are seeking an experienced General Manager to lead all aspects of our full-service restaurant operations. This role is fully accountable for guest experience, team leadership, financial performance, cleanliness, and operational excellence. The ideal candidate is hands-on, hospitality-driven, and capable of leading a high-energy team in a fast-paced, full-service environment.

Key Responsibilities

  • Oversee all daily restaurant operations, ensuring exceptional guest service and smooth execution
  • Lead, coach, and manage all front-of-house and back-of-house team members
  • Step in as needed to perform duties of cook, line server, or cashier
  • Control food, beverage, and labor costs using sales- and inventory-driven strategies
  • Maintain high standards of food quality, service, cleanliness, and sanitation
  • Ensure compliance with all corporate, local, and municipal regulations
  • Manage all financial controls, cash handling, reporting, and security
  • Address and resolve guest and employee concerns professionally and effectively
  • Meet or exceed budgeted sales, labor, and profitability goals
  • Oversee all administrative functions, scheduling, payroll, and reporting
  • Recruit, hire, train, motivate, develop, and retain top talent
  • Build a cohesive, accountable, and results-oriented team culture
  • Lead by example with professionalism, energy, and passion for hospitality
  • Execute management responsibilities during off-site or special events

Supervisory Responsibilities

  • Directly supervise all managers and hourly employees during assigned shifts

Qualifications

  • High school diploma or equivalent required
  • Previous full-service restaurant management experience preferred
  • Strong leadership, communication, and problem-solving skills
  • Proven ability to manage financial performance, labor, and inventory
  • Must successfully pass a background check
  • Ability to read, write, and communicate effectively in English
  • Basic math and computer proficiency required
  • Must meet all applicable state and federal age requirements

Physical Requirements

  • Ability to lift up to 50 lbs
  • Stand and walk for extended periods
  • Frequent bending, reaching, lifting, wiping, and climbing
  • Repetitive motions may be required

Work Environment & Schedule

  • Minimum commitment of 50 hours per week
  • Flexible schedule required, including evenings, weekends, and holidays
  • Shifts may range from early mornings to late nights
  • Fast-paced, guest-focused full-service restaurant environment
  • Work performed in limited spaces and hot kitchen conditions
  • Must have reliable transportation and meet administrative driving requirements
  • Potential hazards include slips, trips, burns, cuts, and falls


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